
IAM: Intelligent Agreement Management
Accelerate revenue, reduce risk, and unlock value from the agreements that run your organization. Docusign IAM is an AI-powered platform that empowers you to connect and optimize every step of your business processes.
Docusign IAM Agreement Trap Video

Easily create documents to send out for signature with the tools you already use.
Streamline your workflows with 900+ integrations
Set up new agreements with Agreement Preparation
Collect data with mobile-friendly, interactive Web Forms

Finalize agreements faster with flexible sending and signing options: get e-signatures, verify identity, and send documents across various channels.
Send agreements for signature with eSignature
Verify signer identity with Identify
Get signatures faster with Multi-channel Delivery

Unlock more value from your agreements with AI. Extract key contract details, generate insights, reduce slowdowns, and manage renewals at scale.
Get agreement AI you can trust with Docusign Iris
Centrally store and analyze agreements with Docusign Navigator

Why do you need a unified agreement platform?
With all your agreements on a single, intelligent platform you can manage risk with confidence, transform agreement data into business insights, and drive operational efficiency.
Simplify agreement management
Store and manage all agreements in a centralized and secure location, eliminating the need for multiple systems or manual tracking.
Transform agreement data into insights and action
Leverage consolidated data and insights powered by AI to identify trends and make more informed decisions related to contract performance and management.
Work smarter and faster
Boost efficiency with automated workflows designed to standardize your business processes - no code required.
Scale with confidence
Future-proof your agreement management with a platform designed to scale effortlessly with your business needs.
Explore IAM applications and Docusign solutions for your industry and department.
- Read Full Customer StoryHow Docusign IAM Helps KPC Private Funds Simplify Complex Investment Agreements
- Read Full Customer StoryThe Law Offices of Mark T. Hurt Streamlines Lead-to-Case Workflows with Docusign IAM
- Read Full Customer StoryCatchafire Doubles Contracting Capacity, Accelerating Nonprofit Partnerships with Docusign IAM for Sales
Latest IAM news and resources
FAQs
Intelligent Agreement Management (IAM) is a new category of cloud software that helps organizations everywhere escape the Agreement Trap. While every organization depends on agreements for many of their vital day-to-day activities, the processes that manage them are slow, manual and error-prone, and leave critical business data trapped in static, flat files—we call this the Agreement Trap. IAM helps organizations transform the way they create, commit to, and manage their agreements, improving efficiency, reducing risk and unlocking additional value from agreements.
Our new IAM platform delivers more value to our existing customers by automating and connecting the steps before and after the signature to help them solve their end-to-end agreement needs.
Below are some examples of the new functionality available with Docusign IAM:
-Tailored applications built for the unique needs of different lines of business and industries.
-Modular capabilities and workflow designer to build agreement process solutions to match business needs in an easy-to-use, no-code workflow tool.
-Enhanced integrations and interoperability to seamlessly connect agreement processes with critical business systems, and enable the flow of agreement data across Docusign and partner solutions.
-A single, intelligent repository to centrally store, manage and analyze agreements across the organization, unlocking data trapped in agreements to drive efficiencies, uncover opportunities to lower costs and reduce risk.
eSignature is part of Docusign IAM and included in all IAM plans.
You can buy eSignature in a standalone eSignature plan or as part of an IAM plan.
All IAM plans and applications are available globally.
Explore Plans and Pricing or Contact Sales
We will roll out AI processing in additional languages throughout 2025.
If you're an existing eSign or CLM customer, nothing changes. You’ll continue to see new innovations deployed to your existing applications. Once IAM plans and applications are available in your region, you’ll have the opportunity to access new plans that include exciting new capabilities, with no migration required. During this time you’ll still be able to purchase or renew with your current eSignature and CLM plan.
New customers can continue to try eSignature for free.
Docusign IAM is the agreement platform your business needs
